LEGAL REFERENCE

5min par aapki personal jaankari kaisa surakshit rahe

Jab aap 5min par account kholte ho, hum samajhte hain ke aapka data aapka sabse zada qimti cheez hai. Yeh page samjhata hai ke hum aapki jaankari ka...

Data encryption aur securityAapka payment info mehfooz raheAccount access aur privacy controls
5min 5min par aapki personal jaankari kaisa surakshit rahe

Hamara privacy approach aur aapka haq

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY KE SAWAAL

Apne privacy ke baare mein hum se poochiye

Agar aapko apne data, account security, ya privacy rights ke baare mein koi sawaal hai, hum yahan ho. Email, chat ya phone...

Email Support [email protected] par likhen aur apne sawaal ke saath...
Live Chat 5min par login karke 'Help' option use karein...
Account Settings Apne account mein jayen, 'Privacy & Security' section...
SURAKSHA KE ILAQON

Hamara privacy framework kaise kaam karta hai

Aapka trust hamara sabse bada asset hai. Isliye hum encryption, regular security audits, aur strict employee training use karte hain. Har transaction encrypted rehta hai, aur aapka password kabhi stored nahi hota—sirf...

256-Bit SSL Encryption

Har login aur payment end-to-end encrypted hai. Iska matlab koi beech mein aapke data ko nahi dekh sakta.

PCI Compliance

Hum payment card industry ke standards follow karte hain. JazzCash, Easypaisa, SadaPay aur Raast transfers secure gateways se hote hain.

Two-Factor Authentication

Apne account ko extra secure karne ke liye 2FA on kar sakte ho. Email aur phone dono verify ho jayenge.

Data Retention Limits

Hum aapka data sirf zaroori time ke liye rakhtey hain. Jab zaroorat na rahe, hum use securely delete kar dete hain.

Employee Access Control

Hamara staff ko sirf zaroori data dekh sakta hai aur har access log hoti hai. Privacy breach ke liye strict penalties hain.

Third-Party Audits

Saal mein kayi bar independent auditors hamari security check karte hain aur report detey hain.

POLICY KE MUKHTALIF PAHLU

Hamara privacy policy ke main parts

Privacy ke baad account security, payment safety, aur apke rights ka savaal aata hai. Har section mein hum detail mein batate hain ke kya hota hai.

01

Data Collection

Sirf zaroori jaankari lenge: naam, email, phone, aur payment method. Marketing ya tracking data nahi lete.

02

Payment Security

JazzCash, Easypaisa, SadaPay aur Raast ke through paise safe tokens mein encrypt rehte hain.

03

Account Access

Aap apna password badal sakte ho, 2FA enable kar sakte ho, aur login history dekh sakte ho.

04

Data Deletion

Jab account close karte ho, hum aapka personal data securely delete kar dete hain—sirf legal records rahe.

05

Cookies aur Tracking

Hum minimal cookies use karte hain sirf account experience improve karne ke liye, ads nahi tracking nahi.

06

Third-Party Sharing

Aapka data kabhi becha nahi jata. Sirf payment processors aur law enforcement ko share karte hain jab zaroori ho.

07

Policy Updates

Agar policy change kare, email se inform karenege. Major changes ke liye aapka approval zaroori hai.

AAPKA ACCOUNT CONTROL

5min par aapke paas jo controls hain

Aapka account aapka hi hai. Login se lekar data deletion tak, sab kuch aapke haath mein hai. 5min sirf infrastructure provide karta hai; aap decide karte ho ke...

Privacy Settings Dashboard Account mein 'Privacy Controls' section mein dekhen. Email notifications, cookie...
Data Download Request Apne sare data ka copy request kar sakte ho—naam, account...
Withdrawal of Consent Jab bhi chahiye consent withdraw kar sakte ho. Sirf essential...
Login Activity Monitor Apne account mein kaunse devices se access ho rahe hain...
Payment Method Control JazzCash, Easypaisa, SadaPay aur Raast—sab payment methods apne settings mein...
Account Visibility Aapka public profile ek or nahi hai. Sirf aap hi...

Privacy ke baare mein aam sawaal

Aapka data encrypted servers par rakha jata hai jo secure data centers mein hote hain. Backups alag locations par hote hain takay data loss se bachne ke liye. Exact location aapke privacy aur security ke liye confidential rakhi jati hai.

Nahi. Hamara policy mein ye likha hai ke payment processors aur law enforcement ke alawa kisi ko data nahi bhejte. Agar kisi legal reason se bhejni pade, aap ko inform karenege.

Payment details tokenized hote hain. Matlab aapka actual account number server par store nahi hota—sirf encrypted token hota hai. Jab withdrawal karte ho, token convert hoke actual transfer hota hai secure gateway se.

Haan. Account delete karte waqt personal data securely wipe ho jata hai. Sirf transaction history (legal aur tax ke liye) anonymized form mein rakhni par sakti hai. Full deletion ke liye support se request bhej sakte ho.

Haan. Account settings mein 'Cookie Preferences' mein jakar essential ke alawa sab disable kar sakte ho. Essential cookies (login aur security ke liye) mandatory hote hain, baqi sab optional hain.

Haan. Major changes ke liye email bhejte hain kam se kam 30 din pehle. Aap changes accept na bhi kar sakte ho—uss case mein account ke saath continue nahi kar paoge.

Nahi. Hum anonymized analytics use karte hain sirf platform improve karne ke liye. Aapka personal data kabhi advertising networks ke saath share nahi hota aur na hi third-party ads ke liye use hota hai.